Performance Tips

 Supported Devices

• Amazon Firestick/Cube/TV
• Google Chromecast
• Walmart ONN Google TV
• Android Box and products
• Apple and Xbox Products
• PC
• Muvizn TV Player
• Smart TVs with access to IPTV apps (Samsung, LG, etc.)
• MAG
• Dreamlink
• Formuler Box
• Enigma2 and others

Buffering Issues

Buffering can be frustrating. Turn TV strives to keep its servers running at peak performance to avoid buffering or freezing. However, if you are experiencing buffering, the issue may be resolved with one of the tips below:

Internet Connection

• We recommend a speed of 80 Mbps or higher for smooth streaming. Test your internet speed at fast.com or speedtest.net to ensure you’re getting  sufficient speeds. Test the speed from the device experiencing issues.

WiFi Usage

• Ensure no other devices are using up most of your internet speed. Check connected devices and ensure your streaming device is within range to receive a good signal.

Streaming Device

• Older devices may not have enough storage or memory to run newer apps smoothly. Uninstall unnecessary apps and close background apps. Consider upgrading  your device if it’s older than a few years. The Amazon Fire TV 4K Stick and Walmart ONN Google TV Streaming are affordable and perform well with Turn TV. For a higher-end option, look into the Nvidia Shield TV.

ISP Throttling

• Your internet provider may be intentionally slowing down or blocking streaming services. This can be resolved by using a VPN service on your streaming device.

Rebooting

• Sometimes the issue can be resolved by a simple reboot. Unplug your streaming device and router/modem, wait a few minutes, then plug them back in.

Other Tips

• Use a hardwired Ethernet connection for the best results. Ensure no apps are running in the background. Adjust your app settings to meet your device’s capabilities. If buffering only occurs during peak hours, you may need to  upgrade your internet service or change providers. If buffering occurs only on 1080 channels, consider upgrading your internet service or streaming device.